Job Description

Job Description

Office Manager

Millersburg, PA

Are you an organized, detail-loving professional who thrives on keeping operations running smoothly and supporting a mission-driven team?

Natural Hope Herbals combines traditional herbal wisdom with modern Good Manufacturing Practices to produce high-quality, farm-to-bottle herbal products. As a faith-based, family-owned company, we're passionate about integrity, stewardship, and serving others through excellence. We seek an Office Manager who will support our daily operations, uphold compliance standards, and foster the strong internal culture that keeps our team and mission thriving.

Why You'll Love Working with Us:

• Faith-Based Mission : Join a company that glorifies God through stewardship, integrity, and service, creating herbal products that promote wellness and reflect purpose.
• Family-Owned & People-Focused : Work in a caring, close-knit environment where communication is strong and your contributions are valued.
• Quality from the Ground Up : Join a unique farm-to-bottle operation committed to excellence in every step—from cultivation to packaging.
• Culture of Integrity & Stewardship : Collaborate with a team that takes pride in doing things the right way, honoring the resources entrusted to us and the people we serve.
• Meaningful Work : Support the creation of high-quality herbal products made with time-honored tradition and modern expertise for families pursuing natural wellness.

Who We're Looking For:

• Experienced : 5+ years in office administration, operations, or accounting/bookkeeping support, including at least 3 years in a leadership role; experience creating or improving SOPs is a plus.
• Organized & Detail-Oriented : Exceptional at managing information, priorities, and deadlines in a fast-paced, multi-faceted environment.
• Collaborative Communicator : Strong written and verbal communication skills with a proactive, team-focused approach.
• Trustworthy & Mission-Aligned : Demonstrates integrity, confidentiality, and alignment with the faith-based mission and values of Natural Hope Herbals.
• Servant-Leader Mindset : Positive, teachable, and energized by a role with variety, responsibility, and opportunities to support others.
• Tech-Savvy : Proficient in Microsoft Office Suite and 3+ years working with accounting/bookkeeping software (QuickBooks Online).

Key Responsibilities:

• Maintain accurate company records, policies, and compliance documentation.
• Oversee the Customer Care Team and support day-to-day office operations.
• Reconcile bank, credit card, and line of credit accounts; manage internal transfers.
• Pull financial reports and update accounting systems, including QuickBooks and Avalara.
• Support new hire onboarding and track employee benefits and documentation.
• Organize internal events and assist with logistics for customer-facing events.
• Coordinate with vendors and manage office purchasing.
• Work a full-time, in-office role: Monday–Friday, approximately 40–45 hours/week, with a flexible start time.

What We Offer Our Office Manager:

• $65k–$75k/year, DOE
• Monthly Health Insurance Reimbursement
• Paid Time Off
• Paid Holidays
• Profit-sharing
• Employee discounts on herbal products
• A mission-driven, faith-based workplace committed to stewardship, integrity, and service
• A family-oriented company culture that values strong communication, personal responsibility, and team support
• The opportunity to work with a unique farm-to-bottle herbal company making a difference in natural health

To Apply

We'd love to hear from you if you're an experienced office professional who thrives in a mission-driven, detail-focused environment. Please submit your resume in PDF or Word format through this job ad for consideration. We look forward to learning how your strengths can support Natural Hope Herbals' work and values.

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