Scope: Part-Time position for the PM Shift
Ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.
Primary Responsibilities:
Ø Registers guests into the hotel in a prompt and courteous manner using up selling techniques to maximize room rates; prepares for group check in and out and VIP arrivals; becomes informed of events/ functions in the hotel during the shift.
Ø Checks guests out of the hotel; processes customer payments according to established policies and procedures.
Ø Responds to guest requests promptly; promotes hotel services, facilities and outlets; provides guests with information such as local attractions and directions to increase satisfaction.
Ø Cross trained to perform Night Audit duties.
Ø Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.
Ø Books guest reservations or coordinates with reservation center.
Ø Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashier’s report, prepares deposit and counts cashier bank.
Ø Issues, controls and releases guest safe-deposit boxes.
Ø Performs telephone operator duties to answer guest calls, dispatch shuttle, record guest calls in guest call log, dispatch calls to appropriate staff respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.
Ø Provides a professional image at all times through appearance and dress.
Ø Follows company policies and procedures.
...Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated team of seasoned professionals who care about our clients, the environment, safety,...
...Side is seeking an experienced and driven QA Lead - Video Game Tester to join our team and lead a rapidly growing workforce of video game testers. As the QA Lead, you will play a pivotal role in ensuring the quality and integrity of our clients' video game titles across...
...Responsibilities MENTAL HEALTH TECH BEHAVIORAL HEALTH St. Marys is a 229-bed, acute care hospital located in Enid, OK. St. Marys Regional Medical Center has served the healthcare needs of northwest Oklahoma for more than 100 years. We host more than 125 highly...
...CNC Machinist / Operator Are you looking for a new full-time opportunity. Are you tired of being a number and looking for a shop... ...consistency and challenge? Growing shop is looking for a strong CNC Machine operator that is dependable and takes pride in producing quality...
...Hiring: American Eagle, Francescas, Maurices, Ann Taylor, Skechers and many others! You must be available to work on Saturday AND Sunday! Are you ready for a fantastic career opportunity? Applying with us is like casting a wide net a single application...